Effective Date: 06/06/2025
This Privacy Policy outlines how Roof Restorations Co (“we”, “us”, or “our”) collects, uses, discloses, and protects your personal information when you visit our website roofrestorations.co. By using our site, you agree to the terms outlined in this policy.
1. Information We Collect
We collect the following types of information:
- Personal Information: When you submit an enquiry through our website, we may collect your name, phone number, email address, suburb, and any other information you provide via our contact form.
- Usage Data: We collect information automatically about your device and interaction with our website, such as your IP address, browser type, referring pages, and access time.
- Cookies & Tracking Technologies: We use cookies and similar tools to enhance functionality and analyze usage patterns.
2. How We Use Your Information
We may use the information we collect to:
- Respond to your enquiry and match you with a local roofing professional;
- Improve our website and services;
- Communicate with you regarding your request;
- Send service-related or promotional messages (where permitted by law);
- Monitor website performance and usage trends.
3. Sharing Your Information
We may share your information in the following ways:
- With Roofing Professionals: When you submit your details via our website, we may share them with third-party roofing professionals or contractors in your area to respond to your request or provide a quote.
- With Service Providers: We may share your information with trusted third-party vendors who assist us with website management, analytics, or customer service, under confidentiality agreements.
- Legal Requirements: Where required to comply with legal obligations, protect our rights, or respond to legal requests.
- Business Changes: In the event of a business transfer, such as a sale or merger, your information may be transferred to the new entity.
4. Data Security
We take reasonable steps to protect your personal information, using technical and administrative measures. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights & Choices
Depending on your location, you may have the right to:
- Access or correct the personal data we hold about you;
- Request deletion of your information;
- Withdraw consent to processing where applicable;
- Lodge a complaint with a data protection authority.
To exercise these rights, please contact us using the details below.
6. Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of those sites. We recommend reviewing their privacy policies before providing personal information.
7. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with a revised effective date. Continued use of our website indicates your acceptance of the updated terms.
8. Contact Us
For any questions or concerns about your data or this Privacy Policy, please contact us at:
Email: [email protected]